Effective Date: October 24, 2024

At Hay: How Are You? (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and our website https://hayjournal.ai/ (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Compliance with Laws and Regulations

We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California.

1. Information We Collect
   1. Personal Information
      • Sign-In Data: When you sign in using your Apple ID, we collect your Apple ID-associated email address solely to create your account and identify you within the App.
   2. Journal Data
      • Audio/Video Entries: Your journal entries, including audio and video files, are stored locally on your device. We do not have access to or store this data on our servers.
   3. Usage Data
      • Anonymous Usage Data: We collect anonymized data regarding your interaction with the App, such as frequency of use and features accessed, to improve our services and enhance user experience.
2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Maintain the Services: Ensure the core functionality of the App, including storing your journal entries locally on your device.
• Improve User Experience: Analyse usage patterns to enhance the App’s features and usability.
• Communicate with You: Send updates and important information related to the App (excluding marketing communications).

1. Legal Bases for Processing (Under GDPR)

For users in the European Union, our legal bases for processing your personal data include:

• Consent: By agreeing to our terms and signing in, you consent to the processing of your personal data.
• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party (providing the App’s services).

1. Data Retention Policy

• Retention Period: We retain your sign-in data (email address) for as long as you use the App.
• Deletion Requests: Upon your request, we will delete your account and all associated data, including personal profiles and journal entries.

1. How We Protect Your Data